Reputation
The review you never asked for is the review you never got.
People are happiest while you're packing the van. Two days later they aren't thinking about you at all. The ask has to happen inside that window, and it can't depend on you remembering.
What it does
Ask every happy customer for a review right after the job, without lifting a finger.
- Sent when the job closes
- Triggered by the job being marked complete, so the timing is right every time without anybody deciding to do it.
- One tap to the right place
- A direct link straight to your review form. Every extra screen between the ask and the box loses roughly half the people.
- Everyone gets asked, and complaints reach you fast
- The same request goes to every customer — screening out unhappy ones breaks Google's rules and gets profiles penalised. What we do instead is make sure a bad reply lands in your inbox within minutes, so you can fix the job while it's still fixable.
- New reviews appear on your site
- The feed on your website updates itself, so the proof compounds in two places at once.
How it works
- 01
Connect job completion
From your CRM, your invoicing tool, or a button the tech taps before leaving.
- 02
Write the ask
Short, by name, referencing the actual job. Generic requests get ignored at roughly a third of the rate.
- 03
Route the replies
Reviews go to Google. Anything that reads like a complaint is flagged in your inbox immediately.
- 04
Watch the count and the rating
Monthly. Review recency is a ranking factor, so this feeds directly back into the map results.
What you get
- Review request by text and email, triggered on job completion
- Direct link to your Google review form
- Complaint replies flagged to your inbox in minutes
- A live review feed on your website
- Monthly report: requests sent, reviews left, rating trend
Pairs with
Each of these is useful alone. They're worth more together — one system, one inbox, one record of the customer.
- Get found in search and AIShow up in the map results — and in the answer, when someone asks ChatGPT or Gemini who to call.
- Lead-generating websiteA fast, custom-built site that turns visitors into quote requests, not just page views.
- Stay in touchSeasonal reminders and offers that bring past customers back for the next job.
Ready to build a business that never stops working?
Let's build something your competitors can't copy. No pressure, no obligation — just a real conversation about your business.